Discover your customer focus blind spots
In 3 minutes, see how well your service is set-up to give your internal customers the best experience and get a free report
Who is this for
- IT Service Owners and Portfolio Managers
- Heads of IT/IT Directors
- IT Service Management leaders
- If you’re responsible for service quality and stakeholder satisfaction, this is for you
- Created by practitioners
What you’ll get
- Your overall ITSX Score
- A score for each of the 9 dimensions – Experience in IT, Customer understanding, Purpose, Offering, Delivery, Measurement, Performance, Operations, Leadership
FAQs
Q: How long does it take?
A: About 3 minutes.
Q: Do I need to enter personal details?
A: Just a work email at the end to send your report to.
Q: What’s the catch?
A: There isn’t one. You’ll see your results instantly. If you want help implementing the recommendations, you can book a call—completely optional.
Q: Can I share the results?
A: Yes!